Terms & Conditions
This website (www.rqcharters.co.uk) is the online advertisement of Radiant Queen Charters and the Scapa Flow Charter Dive Boat MV Radiant Queen (Stromness, Orkney) owned and skippered by Emily Turton.
Please read the following Booking Terms and Conditions and General Website Terms & Conditions.
Whilst every effort is made to ensure that information contained on this site is correct and up to date, no responsibility or liability can be accepted for any loss or damage incurred as a result of relying on information contained within this website. Reservations, bookings and payment must be confirmed with Radiant Queen Charters.
RQ Charters Booking Terms and Conditions
Please read the following carefully before signing our Booking Form. By signing our Booking Form you are agreeing to these Terms and Conditions.
A 20% deposit and a completed booking form is necessary to confirm your booking with RQ Charters. This deposit is non refundable.
Every person making a booking on behalf of a passenger or group of passengers confirms that he/she has the authority of that passenger and that each such passenger agrees to be bound by these Terms and Conditions.
For Full Group Charters the balance of the charter price is payable on arrival. For individuals booking single spaces the balance of their charter is due on the first day of diving.
Customers have been known, due to unforeseen circumstances, to cancel all or part of their diving holiday. This is not something RQ Charters can be held liable for and as such we recommend you take out holiday insurance which should cover your expenses in this eventuality. Therefore the price of your charter will not be refunded.
If owing to circumstances beyond our control, we cannot provide the charter booked or a suitable alternative, we will refund all money paid, in full, and the passenger shall have no further claim against us.
Radiant Queen Charters reserve the right to vary the charter in any way we consider preferable due to adverse weather or any other conditions. Ultimate decisions regarding the safety of the vessel, and those on board rest with the skipper. The skipper will always endeavour to find suitable alternative/sheltered dive sites.
The MV Radiant Queen is fully insured to carry 12 passengers within its area of operation. Our insurance does not cover passengers who are away from the vessel or while engaged in diving activities. We do not accept responsibility for loss of, or damage to, passengers gear, property or valuables whilst onboard or in transit. With this in mind please ensure you have adequate insurance cover.
The skipper may refuse to carry any passenger or their luggage for any reason relating to the safety of the vessel and its passengers. The skipper also reserves the right to refuse to carry any passenger who contravenes the diving regulations relating to the wrecks of the German Fleet.
We reserve the right to alter these Terms and conditions at any time.
If you need any further clarification on these Terms and Conditions then please do not hesitate to contact us.
Please make all cheques out to Radiant Queen Charters. Unfortunately at this time we cannot accept credit cards. Please ensure your preferred dates are available and that you have confirmed your charter price before submitting your booking form.
Website Terms & Conditions
All materials including photographs, documents, text, audio and video files are the copyright of Radiant Queen Charters and/or digitalORKNEY, or the contributing organisations and individuals who have given their permission for the use of such material for use on this website.
All rights in the pages and contents of this website are reserved by Radiant Queen Charters and/or digitalORKNEY unless otherwise stated. No part of this website or its contents may be reproduced or distributed in any form other than for private use or in accordance with the provisions of the Copyright, Designs and Patents Act 1988 and any amending legislation. All reproductions require an acknowledgement of the source and the author of the work.
The permission to reproduce material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
The names, images and logos of other organisations and partners listed on this website are proprietary marks of those organisations and may not be reproduced without their prior written permission.
We collect personal information which you submit voluntarily, such as names and email addresses in our online contact form. We may use software on the website to collects statistics from IP data, such as to determine what times of day people access our site, countries of origin, and length of site visit. We will not share any information provided by visitors to this site with any other external organisation.
Whilst every effort is made to ensure that information and documents contained on this site are correct and error free, no responsibility or liability can be accepted for any loss or damage incurred as a result of relying on information or downloading files contained within this website. We strongly recommend that you use and regularly update anti-virus software and submit all downloaded documents to a virus checker prior to opening.
Certain links in this website will lead to websites which are not under our control and we will accept no responsibility or liability, for any material or service contained therein, nor does the existence of such links represent any endorsement or other acceptance of responsibility or liability by us or any goods or services provided or available on such sites.
